PMP ITTO Unit8 Quality

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ITTO

• • 8.1 Plan Quality Management
    • ITTO
• • Inputs
    • 1. Project charter
    • 2. Project management plan
      • (1). Requirements management plan
      • (2). Risk management plan
      • (3). Stakeholder engagement plan
      • (4). Scope baseline
    • 3. Project documents
      • (1). Assumption log
      • (2). Requirements documentation
      • (3). Requirements traceability matrix
      • (4). Risk register
      • (5). Stakeholder register
    • 4. Enterprise environmental factors
    • 5. Organizational process assets
• • 8.2 Manage Quality
    • ITTO
• • Inputs
    • 1. Project management plan
      • (1). Quality management plan
    • 2. Project documents
      • (1). Lessons learned register
      • (2). Quality control measurements
      • (3). Quality metrics
      • (4). Risk report
    • 3. Organizational process assets
• • 8.3 Control Quality
    • ITTO
• • Inputs
    • 1. Project management plan
      • (1). Quality management plan
    • 2. Project documents
      • (1). Lessons learned register
      • (2). Test and evaluation documents
      • (3). Quality metrics
    • 3. Approved change requests
    • 4. Deliverables
    • 5. Work performance data
    • 6. Enterprise environmental factors
    • 7. Organizational process assets
• • The end
    • ITTO
• Tools and Techniques
  • 1. Expert judgment
  • 2. Data gathering
    • (1). Benchmarking
    • (2). Brainstorming
    • (3). Interviews
  • 3. Data analysis
    • (1). Cost-benefit analysis
    • (2). Cost of quality
  • 4. Decision making
  • 5. Data representation
    • (1). Flowcharts
    • (2). Logical data model
    • (3). Matrix diagrams
    • (4). Mind mapping
  • 6. Test and inspection planning
  • 7. Meetings
• Outputs
  • 1. Quality management plan
  • 2. Quality metrics
  • 3. Project management plan updates
    • (1). Risk management plan
    • (2). Scope baseline
  • 4. Project documents updates
    • (1). Lessons learned register
    • (2). Requirements traceability matrix
    • (3). Risk register
    • (4). Stakeholder register
• Unit8 PROJECT QUALITY MANAGEMENT ITTO
• Outputs
  • 1. Quality reports
  • 2. Test and evaluation documents
  • 3. Change requests
  • 4. Project management plan updates
    • (1). Quality management plan
    • (2). Scope baseline
    • (3). Schedule baseline
    • (4). Cost baseline
  • 5. Project documents updates
    • (1). Lessons learned register
    • (2). Issue log
    • (3). Risk register
• Tools and Techniques
  • 1. Data gathering
    • (1). Checklists
  • 2. Data analysis
    • (1). Alternatives analysis
    • (2). Document analysis
    • (3). Process analysis
    • (4). Root cause analysis
  • 3. Decision making
  • 4. Data representation
    • (1). Affinity diagrams
    • (2). Cause-and-effect diagrams
    • (3). Flowcharts
    • (4). Histograms
    • (5). Matrix diagrams
    • (6). Scatter diagrams
  • 5. Audits
  • 6. Design for X
  • 7. Problem solving
  • 8. Quality improvement methods
• Tools and Techniques
  • 1. Data gathering
    • (1). Checklists
    • (2). Check sheets
    • (3). Statistical sampling
    • (4). Questionnaires and surveys
  • 2. Data analysis
    • (1). Performance reviews
    • (2). Root cause analysis
  • 3. Inspection
  • 4. Data representation
    • (1). Control charts
    • (2). Cause-and-effect diagrams
    • (3). Histograms
    • (4). Scatter diagrams
  • 5. Testing/product evaluations
  • 6. Meetings
• Outputs
  • 1. Quality control measurements
  • 2. Verified deliverables
  • 3. Work performance information
  • 4. Project management plan updates
    • (1). Quality management plan
  • 5. Project documents updates
    • (1). Lessons learned register
    • (2). Issue log
    • (3). Risk register
    • (4). Test and evaluation documents
  • 6. Change requests