US PFS WAREHOUSE(3PL)

这是一篇关于US PFS WAREHOUSE(3PL)的思维导图，主要分为”系统为何没有及时更新outbound数据“和”针对这种MABD date，跟单这应该从哪里去核查和跟进PFS“两部分。

US PFS WAREHOUSE(3PL)

• 系统为何没有及时更新outbound数据
  • 1. PFS还未把所有的Sam's的订单登记进去
    • waiting PFS更新中，要求后续会如WM订单一样操作，第二天能查询到.
  • 2. WM订单一般出货后第二天都能在系统及时查到data
• 针对这种MABD date ，跟单这应该从哪里去核查和跟进PFS
  • MABD = The date must arrive by DC
    • 最好等确定DC签收了货物再开票，否则会遇到客户认为货未到，reject invoice不给货值，同时扣去2% discount per invoice的情况. 后续得拿BOL和POD去系统argue回货值。
      • argue will be a long-time
  • 关于跟进shipment status with PFS
    • Before shipment
      • PFS会告知if any item can't fulfill or any PO need delay upon PO reciept. US team Susie/Richard amend per PFS suggestion before MABD, merchant作好对应登记
    • After fulfill and ship out
      • PFS share signed BOL & PL to merchant within 24 hrs
      • 如一直收不到BOL from PFS, 订单already pass MABD, 可登他们系统核实
      • 如收不到 + 系统查不到，整理好list, 当晚电话PFS核实。
    • Weekly checking, before MABD 2-3 days
    • Once confirm ship out from PFS, merhant complete SAP外向交货accordingly.
  • 关于核查shipment签收情况
    • Collect terms(Retailer cover shipping cost)
      • If use WM carrier(PFS book via TSCP app)
        • Every Thursday will download WM order report via NOVA to confirm WM actual received QTY
      • If use Fedex express
        • PFS will advise tracking# + PL after send out, at same day merchant will track in Fedex website per tracking# to know ETA
    • Prepaid terms(ZURU cover shipping cost)
      • If PFS use famous express company, example SWIFT, ESTES, Fedex etc，凭BOL上的单号（BOL or PRO#）每天去官网查询状态，ETA。
      • If use other carriers, no idea how to track in website. Need PFS provide signed received proof by retailer's DC weekly. before each Tuesday/Thursday
    • Once confirm arrived in DC, merchant submit invoice/SAP invoice accordingly.