1.I am really sorry and I hepe you will be back soon. 真的很抱歉,希望你不久就回来。
2.I am sorry to tell you that I can"t… 对位能做……,我表示歉意。
3.Please accept my sincere apologies for this unhappy experience. 对于这次不愉快的经历,请接受我诚挚的歉意。
4.I hope that the settlement of the matter will meet your wishes. 我希望对此事的处理能满足你的愿望。
5.I sincerely hope you can undersdand that I offended you unintentionnally. 我真心的希望你能理解,并非有意冒犯您。
6.Please accept my apology .I do hope you will understand me and excuse me for my carelessness. 请接受我的道歉,我希望你能理解我并原谅我的粗心
7.We assure you that a matter will never happen again. 我们向您保证,此类事件不会再次发生。
8.I would be very much appreciated if you chould… 如果你能……我将万分感激。
9.I'mafaid what I have done has caused much inconvenience to you . 恐怕我的所作所为给你带来了很多的不便。
10.Let's not put a little misunderstdanging between us. 别然我们之间存在哪怕一点点的误会。