英语

Organizational Behavior思维导图，如Variables; Relationships; Theory

Organizational Behavior

• Variables; Relationships; Theory
• Attitude and job satisfaction
  • Attitude
    • Attitudes are evaluative statements about things, people, or events — favorable or unfavorable. They reflect how we feel about something
    • The components of attitude: cognitive component, affective component and intentional component
  • Job satisfaction
    • Job satisfaction: refers to the positive feelings about the job resulting from the evaluation of job characteristics
    • Including job involvement, organizational commitment, and perceived organizational support
    • nfluencing factors include: working conditions, intrinsic nature of work itself, social interaction, management, personality, customer satisfaction and life satisfaction.
• Emotions and moods
  • Concept
    • Mood refers to an emotional state that is not specific, universal and can widely affect cognition and behavior.
    • Emotion usually refers to a transient, intense and very obvious emotional state, such as anger, sadness, fear and so on.
  • Source
    • Internal reasons: personality/personal reasons, age, gender, emotional intensity
    • External causes: time, stress, social activities, sleep
  • Emotional Labor
    • Employees express organizational expectations in their interpersonal interactions at work.
  • Eq.
    • Perceiving the emotions of self and others
    • Understand the meaning of these emotions.
    • Regulate your emotions accordingly.
• Perception and personal decision making
  • Perception
    • The process by which individuals organize and interpret their sensory impressions to give meaning to their environment
  • Make judgments about others
    • Attribution theory
    • Common Shortcuts
    • Applications in the organization
  • Resolution Decision Process
    • Rational Models, Bounded Rationality and Intuition
    • Common Bias
    • Antecedents of a decision
    • Three ethical decision criteria
• Motivation
  • Motivation is the process of illustrating the intensity, direction, and persistence of an individual's efforts to achieve a goal
  • Three elements of motivation
    • Degree of effort
    • Organizational Objectives
    • Demand Size
  • Early theories of content motivation
    • Maslow
    • Helzberg
    • McClelland
  • Contemporary/Process Motivation Theory
    • Self-determination theory
    • Goal Setting Theory
    • Fairness Theory
    • Expectation Theory
  • Application of Motivation Theory
    • Job Characteristics Model and Human Resource Practice Design
• Groups and teams
  • Group
    • Formal group: defined by the structure of the organization; to achieve organizational goals. (E.g., command and task groups)
    • Informal groups: naturally formed coalitions; for social connections (such as interest groups and friendship groups)
  • Group Properties
    • Role, norm, status, scale and cohesion
  • Group decision making
    • Strengths: Accuracy, Speed, Creativity, Acceptance
    • Weakness: Critically evaluate unusual, minority, or unpopular ideas
• Leadership
  • Leader
    • A person who can influence the success of a group
  • Leadership
    • The ability to influence the success of a group
  • Leadership Behavior Theory
    • Ohio, Michigan, and Management Grid
  • Contingency theory of leadership
    • Fiedler model