Dear
Due to COVID-19, transportation control is unable to ship, the order delivery time period may be too long, and you need to wait for a long time to get the product, or you can cancel the order.
Waiting for your reply.
订单中某一件没货
Dear
We have checked your order. Your order was devided into two package.
The logistics show that one of the package was lost during the shipping.(The black one was lost)
We have refund the black one.Please check your account.
The Burgundy one was on the way. Please be patient.
Wish you have a nice day.
未收到货
Dear
We have concatced with the local post office.
This is the Proof of Delivery.
If you haven't receive the item,please call the local post office.
买家问询
Glad to receive your letter,
I'm jerry, MM Brand Director
I would like to know where is the problem with the product?
If you need to return the product we will process it within 1-2 days for a full refund
询问买家是否收到货
Dear
We have checked your order. The logistics shows the package was delivered at OCt 31th.
We would like to know where is the problem with the product?
This is the tracking information.
告知买家已退款
Dear
We have full refunded. You do not need to return the product.We give it to you as a gift.
If you feel that the product is not suitable, you can give it to your family or friends.
Thank you again for your support of our brand.
管理退货--完成退货请求
Dear
We have full refunded. The money will return to your account within 3 days.
You don't need to return the item. We make it as a gift for you.
Wish you have a nice day.
已退款一定要退货
Dear
We have full refunded. Please check your account.
We do not have a return warehouse in the US, if you need to send it back to China, unnecessary duties may be incurred.
For your good shopping experience, we decided to give it to you as a gift, you don't need to return it.
Wish you have a nice day.
因尺码等问题发起退货
退一半和全退2选一
Dear
Thank you so much for your great support on us.
So sorry for the inconvenience that the blazer did not fit you.
Our program is：
1.
Will it be possible to give others as a gift? And we make you a partial refund as a way to make up for this?
2.
We refund all your fees, you just need feedback for our service (project). We will plan the go to the further step after review.
Waiting for your reply.
Best Regard
直接退款
Dear
Thank you so much for your great support on us.
So sorry for the inconvenience that the vest did not fit you.
We will refund all your fees, you just need evaluate for our service. We will plan the go to the further step after that.
Waiting for your reply.
Best Regard
以超出配送时间为由发起退货
Dear
We have checked your order. The logistics shows it was delivered at Sept 28th.
This order does not exceed the earliest delivery deadline.
We would like to know where is the problem with the product?
委婉索评
Hope you can give a good rating for my service.Meilleur moment looks forward to providing you with a good shopping experience in the future.
Dear
We would like to know where is the problem with the product?
If you need a refund we will process a full refund within 1-2 days and you do not have to return the product.
You just need to rate our service 4 stars or more.
