English-投诉信

English-投诉信，此篇导图总结了英语投诉信常用的句式，投诉信是英语作文常考的一种文体格式，小伙伴们赶快学习起来吧~

A Complain Letter from Ms. Smith By——薛一承

• what was complained
  • "Special City Tours"to Amsterdam (November 10-21)
• Why she complained
  • She was very angry about what they have found during the trip.
• the things made her unhappy
  • brochure
    • no air-conditioned rooms
      • the temperature is so low
    • no mini bars
    • no private bathrooms
    • share the bathrooms with oter five parties
  • the guide felt ill
    • no one took his place
      • just a driver
        • a man who was poor in English became our guide
• the thing what she wanted
  • a letter of explanation
  • a refund