HPWS

这是一篇关于HPWS的思维导图，主要内容有Communicate、Employee、Customer。

HPWS

• Communicate
  • Scene
    • Confliction
    • Problem
    • Answer
• Employee
  • Planning
    • Concentration
      • Efficiency
        • Work summary
          • Make up for deficiencies
            • Avoid mistakes
        • Saving time
          • Quick completion
      • Is it interrupted
        • Inattention
          • Colleague questions
            • Troubles brought by mobile phones
    • Priority
    • Time planning
• Customer
  • Customer satisfaction
    • Customer sentiment analysis
  • Customer experience management