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topic
Chapter 9 Competitive Factors
Porter:Competitive Advantage
Three Generic Strategies
Cost Leadership 成本领先
Differentiation 差异化
Focus: segmentation 细分
How to creat Competitive Advantage
Function cost advantage Quality advantage purchasing production marketing
Value network
Companies should work cooperatively with and support their suppliers and all other stakeholders within their supply.
5 Primary activities
Firm infrastructure
Human resource management
Technology development
Procurement
4 Support activities
Inbound logistics
receiving,storing and handing raw materials inputs
Operations
transformation:raw materials→finished goods and services
Outbound logistics
storing,distributing and delivering finished goods to customers
Marketing&sales
Market research +4Ps
Service
All activities that occur after the point of sale
SWOT Analysis
Strengths
Internal resources of the entity.
Weaknesses
Lack of internl resources of the entity
Opportunities
External factors to be exploited (开发,利用)
Threats
External sources of adverse risk
5 Forces of competition
Threat of entry
Threat of substitutes
Competitive rivalry
Bargaining power of suppliers
Bargaining power of customers
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