firstly/first of all
finally
that means that
also
in that
for instance/example
on the other hand
because
coming back to sth.
...
part 3 how to add structure to your answers?
STAR method
Situation
Task
Action
Result
Can you tell me about a time when you demonstrated excellent customer service?
S- There was one time when a customer's order hadn't arrived, and we didn't know what had happened to it.
T- The customer was very unhappy, and I had to try to solve the problem for him.
A- I arranged for a replacement to be sent, thinking we could find out what happened to the previous order later.
R- In the end ,the customer was happy that I could solve his problem quickly and simply.
Tell me about a time you deal with a challenging situation at work.
S- Once, we realised three days before a project dealine that two of our teams were using incompatible software tools.
T- As the project manager, I had to find a way to deal with this without causing any delays.
A- I talked to both team leaders and we made a plan for one team to convert their work into a different format, with help from some stuff from other departments.
R- It was very close but we managed to get everything done on time.
part 4 mirror key words
How do you think your values fit with our company culture?
I think my values are a good fit for your company culture for two reasons. One ......
answer:
Creativity is very important to me, and I've always wanted to work in an environment where I can innovate and find my own solutions to challenges. I also feel that your company will continue to evolve in the future, and I like the idea of contributing to that developement.
Why should we hire you?
commanding respect
long history
great communication skills
passion for helping others
eight common interview questions
Tell me a little about yourself.
Where do you see yourself five years from now?
What are your strengths/weakness?
What is your leadership style?
Can you tell me about a time when you demonstrated......
Tell me about a time you deal with a challenging situation at work.