PMP ITTO Unit10 Communications

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• • 10.1 Plan Communications Management
    • ITTO
• • Inputs
    • 1. Project charter
    • 2. Project management plan
      • (1). Resource management plan
      • (2). Stakeholder engagement plan
    • 3. Project documents
      • (1). Requirements documentation
      • (2). Stakeholder register
    • 4. Enterprise environmental factors
    • 5. Organizational process assets
• • 10.2 Manage Communications
    • ITTO
• • Inputs
    • 1. Project management plan
      • (1). Communications management plan
      • (2). Resource management plan
      • (3). Stakeholder engagement plan
    • 2. Project documents
      • (1). Change log
      • (2). Issue log
      • (3). Lessons learned register
      • (4). Quality report
      • (5). Risk report
      • (6). Stakeholder register
    • 3. Work performance reports
    • 4. Enterprise environmental factors
    • 5. Organizational process assets
• • 10.3 Monitor Communications
    • ITTO
• • Inputs
    • 1. Project management plan
      • (1). Communications management plan
      • (2). Stakeholder engagement plan
      • (3). Resource management plan
    • 2. Project documents
      • (1). Lessons learned register
      • (2). Project communications
      • (3). Issue log
    • 3. Work performance data
    • 4. Enterprise environmental factors
    • 5. Organizational process assets
• • The end
    • ITTO
• Tools and Techniques
  • 1. Expert judgment
  • 2. Communication requirements analysis
  • 3. Communication technology
  • 4. Communication models
  • 5. Communication methods
  • 6. Interpersonal and team skills
    • (1). Communication styles assessment
    • (2). Political awareness
    • (3). Cultural awareness
  • 7. Data representation
    • (1). Stakeholder engagement assessment matrix
    • (2). Meetings
• Outputs
  • 1. Communications management plan
  • 2. Project management plan updates
    • (1). Stakeholder engagement plan
  • 3. Project documents updates
    • (1). Project schedule
    • (2). Stakeholder register
• Unit10 ITTO PROJECT COMMUNICATIONS MANAGEMENT
• Outputs
  • 1. Project communications
  • 2. Project management plan updates
    • (1). Communications management plan
    • (2). Stakeholder engagement plan
  • 3. Project documents updates
    • (1). Issue log
    • (2). Lessons learned register
    • (3). Risk register
    • (4). Project schedule
    • (5). Stakeholder register
  • 4. Organizational process assets updates
• Tools and Techniques
  • 1. Communication technology
  • 2. Communication methods
  • 3. Communication skills
    • (1). Communication competence
    • (2). Feedback
    • (3). Nonverbal
    • (4). Presentations
  • 4. Project management information system
  • 5. Project reporting
  • 6. Interpersonal and team skills
    • (1). Active listening
    • (2). Conflict management
    • (3). Cultural awareness
    • (4). Meeting management
    • (5). Networking
    • (6). Political awareness
  • 7. Meetings
• Tools and Techniques
  • 1. Expert judgment
  • 2. Project management information system
  • 3. Data analysis
    • (1). Stakeholder engagement assessment matrix
  • 4. Interpersonal and team skills
    • (1). Observation/conversation
  • 5. Meetings
• Outputs
  • 1. Work performance information
  • 2. Change requests
  • 3. Project management plan updates
    • (1). Communications management plan
    • (2). Stakeholder engagement plan
  • 4. Project documents updates
    • (1). Stakeholder register
    • (2). Issue log
    • (3). Lessons learned register