Create a Culture of Radical Truth and Transparency
Encourage open communication.
Foster an environment where truth is valued over harmony.
Reward based on performance, not hierarchy.
Use tools like “baseball cards” to evaluate employees objectively.
Believability-Weighted Decision Making
Seek input from credible experts.
Weight decisions based on the believability of contributors.
Systemize and Automate Processes
Document and standardize workflows.
Use technology to reduce human error.
Manage as If You’re Running a Machine
Identify and fix problems systematically.
Continuously improve the “machine” (organization).