管理学导论脑图

本图讲述了什么是管理、学习管理的意义、管理级别、管理者的目标、管理角色的确定、管理技能、管理的四项任务等。

Chapter Nature of Management

• What Is Management?
  • Organizations
    • Collections of people work coordinateness goals
  • Managers
    • Supervising ; meet its goals
  • Management
    • Planning ; Organizing ; Leading ; Controlling
  • Resources
    • People and their skills ; Machinery ; Raw materials
• Why Study Management
  • Individuals
  • Economic Benefits
  • Make good decisions
• Levels of Management
  • First-line managers
    • Responsible for the supervision of the non-managerial employees.
  • Middle managers
    • Supervises first-line managers;
    • Responsible for the best way to use resources to achieve goals.
  • Top managers
    • Responsible for the performance ;Establish goals; Decide;Monitor .
• A Manager＇s Goal:Achieving High Performance
  • Organizational performance
    • A measure of how efficiently and effectively managers us available resources to achieve goals.
  • Efficiency
    • How well or how productively resources are used to achieve a goal.
  • Effectiveness
    • The appropriateness of the goals an organization is pursuing and the degree to which achieves goals.
• Four Tasks of Management
  • Planning
    • Goals
  • Organizing
    • Establish task and authority relationships.
  • Leading
    • Motivate,coordinate,and energize individuals and groups.
  • Controlling
    • Establish accurate measuring and monitoring systems .
• Managerial Skills
  • Conceptual skills
    • Cause and effect
  • Human skills
    • Control the behaviour of other individuals and groups
  • Technical skills
    • At a high level in work
• Managerial Roles Identified
  • Interpersonal
    • Figurehead;Leader;Liaison(联络员).
  • Informational
    • Monitor;Disseminator;Spokesperson.
  • Decisional
    • Entreoreneur;Disturbance handler;Resource allocator;Negotiator.