CommunicationAn Intercultural

这是一篇关于CommunicationAn Intercultural的思维导图，主要分为Basics of Human Communication、Learning International Business Communication、lntercultural Communication、Busssiness Communication等内容。

Communication:An Intercultural Perspective

• Basics of Human Communication
  • Needs and Purposes for Communication
    • Survival
    • co-operation
      • be involved with other people
    • Personal needs
    • Relationships
      • be involved with other people
    • Persuaion
      • transpositional consideration
    • Power
    • Social needs
      • transpositional consideration
    • Information
  • Definition of Communication
  • The Scope and Classification of Communication
    • human,animals and machines
      • Human Communication
      • Animal Communication
      • Human-animal communication
      • Human-machine communication
      • Machine-to-machine communication
    • depend on number
      • self communication
      • interpersonal communication
      • organizational communication
      • Mass communication
  • The Process of Communication
    • Components of Communication
    • Models of Communication
      • The Linear Model
        • the earliest systematic model
      • The Contextualized Model
        • adds the dimension of a situation and/or its surroundings
• Learning International Business Communication
  • The Importance of Learning IBC
    • Quick problem solving
    • Stronger decision-making
    • Steadier work flow
    • Strong business relationships
    • Clearer promotional materials
    • Enhanced professional image
  • The Complexity in Learning IBC
    • Avoidance of the unfamiliar
    • Uncertainty reduction
    • Withdrawal
    • Stereotyping
    • Prejudice
    • Racism
    • Misuse of power
    • Culture shock
    • Ethnocentrism
  • International Communication Competence
• Intercultural Communication
  • Defining the Terms
    • International communication
    • Interethnic communication
    • Interracial communication
    • Interregional communication
  • Intercultural Communication as a Phenomenon
    • a universal phenomenon
    • a long history
    • a common daily occurrence
  • Intercultural Communication as a Discipline
    • The development of intercultural communication study in the U.S.
    • Intercultural Communication Study in China
    • The Multi-disciplinary Nature of Intercultural Communication Study
• Busssiness Communication
  • Defining Business Communication
    • Internal communication
      • Downward
      • Upward
      • Horizontal
    • External communication
      • With public
      • With individual
      • With organization
  • Internal and External Communication
    • Internal communication
    • Downward communication
    • Upward communication
    • Horizontal communication
    • External communication
  • Formal and Informal Communication
    • Formal communication
      • ask for a good preparation; supported by facts and figures
    • Informal communication
      • Grapevine follows no set pattern
  • The Role of Communication in Business
    • Communication is hard work.